Help Centre

Questions? We Have Answers

Everything you need to know about our web development, app development, software, digital marketing, and design services.

General Questions

What services does Dotanpix offer?

Dotanpix offers six core digital services: custom web development, WordPress development, mobile app development (iOS and Android), software development (custom software, SaaS, API integration), digital marketing (SEO, PPC, social media, content marketing), and graphics design (logo design, brand identity, UI/UX design, social media graphics). We handle everything under one roof so you do not need to juggle multiple agencies.

How do I get started with Dotanpix?

Start by reaching out through our contact form or emailing us at hello@dotanpix.com. We schedule a free discovery call to understand your project, goals, and timeline. From there, we prepare a detailed proposal with scope, timeline, and transparent pricing. Once approved, we kick off the project within 48 hours.

Do you work with startups or only established businesses?

We work with startups, small businesses, and growing enterprises across industries. Our approach is tailored to each client's stage and goals. Whether you need an MVP to validate an idea or a full-scale platform for an established brand, we adapt our process to match your needs and budget.

What is your development process?

Our process follows five steps: Discovery (understanding your goals, audience, and requirements), Strategy (architecture, tech stack, and timeline planning), Design (wireframes, prototypes, and visual design), Build (clean code with regular demos and progress transparency), and Launch and Scale (deployment, QA, and ongoing support).

Do you provide ongoing support after launch?

Yes. Every project includes post-launch support. We offer ongoing maintenance, performance monitoring, security updates, feature expansions, and scaling assistance. We treat every engagement as a long-term partnership, not a one-time transaction.
Web Development

Can you redesign my existing website?

Absolutely. We handle full website redesigns, partial redesigns, and performance-focused rebuilds. We audit your current site, identify what works and what does not, then redesign with improved UX, modern design, better performance, and stronger conversion paths.

What technologies do you use for web development?

We work with modern, proven technologies including React, Next.js, Node.js, PHP, Laravel, and WordPress. For e-commerce, we build custom WooCommerce stores and headless commerce solutions. We select the best tech stack based on your project requirements, not personal preference.

Do you build custom WordPress themes?

Yes. We build custom WordPress themes from scratch on secure, lightweight foundations. No bloated page builders, no unnecessary database queries, and no third-party dependencies that break when WordPress updates. Your theme stays fast, stable, and visually consistent.
App Development

Do you build for both iOS and Android?

Yes. We build native iOS and Android apps for performance-critical projects. For faster time-to-market, we also build cross-platform apps using Flutter and React Native that run beautifully on both platforms with a single codebase.

How long does it take to build a mobile app?

Timelines depend on complexity. A straightforward app with core features typically takes 8 to 12 weeks. More complex apps with custom APIs, real-time features, or advanced integrations may take 12 to 20 weeks. We provide a detailed timeline during the strategy phase.

Can you handle App Store submission?

Yes. We prepare every submission asset including screenshots, descriptions, privacy policies, age ratings, and compliance documentation formatted to each store's guidelines. We handle the full submission process so your app passes review on the first attempt.
Software Development

Can you build custom software for my business?

Yes. We build custom software around your exact business logic. Whether you need a CRM, ERP system, internal dashboard, or a completely custom application, we architect every system with clean separation of concerns, modular design patterns, and thorough documentation.

Do you build SaaS platforms?

Yes. We build full SaaS platforms including multi-tenant architecture, subscription billing, usage-based pricing, role-based access control, and cloud deployment on AWS or Azure. From the first MVP to a production platform serving paying customers, we handle the full stack.

Can you integrate APIs with my existing tools?

Yes. We build custom API integrations that connect your CRM, ERP, payment systems, marketing platforms, and internal databases into one unified data flow. Whether you need REST or GraphQL APIs, webhook implementations, or real-time data synchronization, we design integration layers that handle everything automatically.
Digital Marketing

Do you offer SEO and digital marketing services?

Yes. Our digital marketing team handles SEO, PPC management, social media marketing, and content marketing. We build data-driven campaigns focused on measurable results. Every strategy is backed by research and analytics, not guesswork.

How long does SEO take to show results?

SEO is a long-term strategy. Most clients see measurable ranking improvements within 90 days. Significant traffic growth typically compounds month after month as we build authority through technical optimisation, content strategy, and link building. We provide monthly reports with clear metrics.

What platforms do you manage for social media marketing?

We manage campaigns across LinkedIn, Instagram, Facebook, Twitter, and other platforms based on where your audience is most active. Our social strategies include platform-specific content calendars, audience research, community management, and paid social amplification.
Pricing & Process

How much does it cost to build a website?

Website pricing depends on scope, complexity, and features required. A custom business website typically starts with a discovery phase where we define requirements, then provide a detailed proposal with transparent pricing. Contact us at hello@dotanpix.com for a free consultation and custom quote.

How long does it take to develop a website or app?

Timelines vary by project scope. A standard business website typically takes 4 to 6 weeks. Custom web applications and mobile apps usually take 8 to 16 weeks. During our discovery phase, we provide a detailed timeline with milestones specific to your project.

Do you charge for the initial consultation?

No. Every initial consultation is completely free. We use this call to understand your project, goals, and challenges. If we are the right fit, we prepare a detailed proposal with clear scope, timeline, and pricing before any commitment is required.

Still Have Questions?

Get a free consultation with our team. We will answer your questions and help you find the right solution for your business.